Data and discretion
Privacy
We collect the information needed to run orders, communicate with customers, prevent abuse, and improve the shopping experience without being weird about it.
What we collect
This may include your name, phone number, email address, delivery address, order details, payment status information, customer support messages, and basic device or usage data generated through the storefront.
Payment instrument details are typically processed by payment service providers and may not be fully stored by us where a third-party gateway handles the transaction.
Why we use it
We use customer data to process orders, coordinate delivery, provide support, detect fraud or misuse, maintain transaction records, and comply with legal or tax obligations.
We may also use limited contact information to send order updates, service notices, or customer support responses related to your purchase or enquiry.
Sharing and retention
We may share relevant information with courier partners, payment processors, service providers, advisors, or authorities where reasonably necessary to operate the business or comply with law.
Data is retained only for as long as reasonably necessary for order fulfillment, support, accounting, dispute handling, security, or legal compliance.
Your choices
You may contact us to request correction of inaccurate account or order information, subject to verification and legal recordkeeping obligations.
Where marketing communication is introduced, opt-out controls will be respected, but operational messages relating to purchases and support may still be sent when necessary.